This study sought to assess the level of students’ satisfaction of e–services in Jubail University College (JUC), Male Branch. Questionnaire and documentary analysis as data-gathering tools used in this study. This study used the descriptive method of research in its assessment of the e–services in JUC. With the used of questionnaire and documentary analysis as data gathering tools , this study describe the level of satisfaction of e–services on JUC during the first semester of academic year 2016–2017. Based on the finding the most needs e–services in JUC is Edugate and the second most needed in Blackboard. In addition, the most useful e–services in JUC is the Blackboard and second most useful Edugate.
Keywords
e-Services, Jubail University College, electronic services, Edugate, Blackboard, Satisfaction level, Business Communication